Shipping Method

Shipping time: We typically require 1–3 working days for processing and 3–10 working days for delivery.

Note: To ensure the fastest delivery possible, we will automatically select the optimal shipping method based on your ordered items and destination country.

1 How can I track my order?

You can monitor your order both during processing and after it leaves our warehouse.
Processing: Check the "My Orders" page in your account.
Shipped: Once dispatched, you will receive a confirmation email containing tracking information and the carrier's website. Tracking details are also available in your Order Details page.

2 How do I change my delivery address?

Please contact us as soon as possible if you need to update your shipping address. Once an order has been dispatched, the address cannot be modified.
📧 Email: brightex72@outlook.com

3 Why didn't I receive a tracking code?

If you haven't received a tracking number, your order may still be in processing. Tracking information is emailed once the order ships. Please check your order status in your account.
For any inquiries: brightex72@outlook.com

4 How do I cancel an order?

Please contact us immediately if you wish to cancel an order. You can check your order status on the "Order Details" page in your account.
📧 Email us at: brightex72@outlook.com